🛡️ Responsible Gaming

Sbajee Responsible Gaming — Enjoy Gaming Safely

Entertainment on Sbajee isn't just about the thrill of winning — it's about safe, responsible, and mindful enjoyment. We want you to stay well, keep your family happy, and make sure gaming remains a source of joy rather than a burden in your life.

18+ Only Bet Limits Self-Exclusion Free support
18+
Age restriction
24/7
Support services
5
Safety tools
30 Days
Break Options

How Sbajee keeps you protected

To support responsible gaming, Sbajee provides several effective tools — each one can be activated directly from your profile.

💰
Deposit Limit

Decide in advance how much you'll deposit daily, weekly, or monthly. Once set, you won't be able to go beyond that limit.

⏱️
Session Time Limit

Set a time limit for how long you play in one sitting. Once the time is up, Sbajee will automatically alert you or log you out.

📉
Loss Limit

Set the maximum amount you're willing to lose within a given period. When that limit is reached, your session will end automatically.

🧊
Cooling-Off Period

Take a break from gaming for anywhere between 24 hours and 30 days. Your account will be temporarily deactivated during this period.

🚪
Self-Exclusion

If you feel gaming is becoming difficult to control, you can permanently exclude yourself for a period of 6 months to 5 years.

🔔
A Reality Check

At regular intervals, Sbajee will remind you how long you've been playing and how much you've spent.


What does responsible gaming mean?

Responsible gaming means treating gaming as a controlled form of entertainment — one where you stay fully in charge of your budget, your time, and your emotions. At Sbajee, responsible gaming is a core part of our philosophy. We want every user to experience gaming as something enjoyable, not a burden or a source of addiction.

Gaming becomes a problem when it's no longer just entertainment — when it starts causing financial strain, family conflict, or emotional distress. Recognizing those moments and having the courage to stop at the right time is what responsible gaming is all about.

Sbajee believes that creating a healthy gaming environment is a shared responsibility — not just the player's, but the platform's too. That's why we don't simply set rules; we aim to empower you to make independent, informed decisions by giving you the right tools and support.

💡 Keep in mind: Gaming on Sbajee is entertainment. Repeatedly playing in the hope of recovering lost money goes against the principles of responsible gaming.

7 Golden Rules of Responsible Gaming

Keep these seven rules in mind whenever you play on Sbajee. They're not just suggestions — they're the key to keeping your gaming experience positive over the long run.

1
Set Your Budget in Advance

Before you start playing, decide how much you're willing to spend that week or month. Stay within that limit — whether you're winning or losing.

2
Don't treat gaming as a source of income

Sbajee is for gaming entertainment only. Relying on gaming as a source of income is a dangerous choice.

3
Don't chase your losses

"Chasing losses" — increasing your bets to recover money you've lost — is one of the most dangerous habits in gaming. It almost always leads to even greater losses.

4
Stick to Your Time Limits

Extended play dulls your judgment. Take a break every hour and make use of Sbajee's session timer.

5
Don't play under the influence or when you're emotionally unsettled

Gaming while emotionally stressed, fatigued, or under the influence impairs your ability to make sound decisions.

6
Put family and work first

Gaming should never come at the expense of family time, work responsibilities, or sleep.

7
Don't hesitate to ask for help

If you feel like you're losing control, reach out to the Sbajee support team or seek specialist help. Asking for help is a sign of strength.

Recognize the signs of problematic gaming

Gaming addiction doesn't develop overnight. Certain habits form gradually and begin to have a negative impact on your life. Read through the questions and answers below carefully.

Gambling with money meant for bills; spending your entire paycheck on gaming as soon as you receive it; borrowing money from family or friends under false pretenses; repeatedly increasing your bets to chase losses — these are serious signs of financial distress.

Feeling restless, irritable, or depressed when not gaming; hiding your gaming from family; being unable to cut back despite trying; finding it impossible to focus on anything other than gaming.

Strained relationships with family due to gaming; withdrawing from friends and social circles; losing focus at work or causing issues in the workplace; skipping social events because you can't game.

Cutting back on sleep to game through the night; irregular eating habits; giving up physical activity or exercise; eye strain and headaches from prolonged screen time.

⚠️ If you recognise several of the above signs in yourself, use Sbajee's self-exclusion tool right away and reach out to us at support@sbajee.im.

How to activate safety tools on Sbajee

Sbajee gives you complete freedom to manage your own gaming environment. Every tool can be activated from your account in just a few clicks.

Deposit Limit
Used: ৳6,000 Limit: ৳10,000

Change this from Account Settings > Responsible Gaming > Deposit Limit.

Session Time
Current: 48 minutes Limit: 2 hours

Change this from Account Settings > Responsible Gaming > Session Time.

💡 When you request a limit increase, Sbajee applies a 24-hour waiting period — giving you time to make a calm, considered decision. Limit decreases, however, take effect immediately.

Sbajee's Commitment to Responsible Gaming

Sbajee is more than a gaming platform — it's a responsible community. We believe responsible gaming isn't just about personal self-control; it's about creating a healthy environment for everyone. That's why Sbajee has implemented a number of system-level measures that work automatically for all users.

First, Sbajee follows a strict age verification process. KYC verification is mandatory at registration and before the first withdrawal. Under no circumstances are users under 18 permitted to hold or use an account.

Second, our AI-powered monitoring system detects unusual betting patterns. If someone suddenly starts placing significantly more bets or rapidly depositing large sums, the system automatically triggers an alert and, if necessary, the support team will reach out directly.

Third, Sbajee regularly updates its responsible gaming educational content. Tips on responsible gaming are shown periodically when you log in to the platform, keeping users informed and aware.

Fourth, Sbajee's customer support team is specially trained to assist users experiencing gaming-related difficulties with both empathy and expertise. This service is available 24 hours a day, 7 days a week.

Finally, Sbajee takes its voluntary self-exclusion program extremely seriously. Once self-exclusion is activated, the decision cannot be reversed before the designated period ends — no exceptions.

🧠 Self-Assessment
Check your gaming habits

Answer the following questions honestly. This is not a diagnosis — it's simply a tool for self-awareness.

1. Did you spend over budget last month?

2. Do you feel angry or frustrated when you lose?

3. Have you kept your gaming a secret from family?


Need help? We're here for you

For any gaming-related concern, the Sbajee support team is here to help you directly — free of charge and in complete confidence.

📧
Email support

Reach us at support@sbajee.im. You'll receive a response within 24 hours.

💬
Live Chat

Chat with us directly via the platform's live chat option. Available 7 days a week.

🔒
Confidential counseling

Get support with your identity and concerns kept completely private. No judgment.

🏥
Specialist Referral

If needed, we can connect you with specialist gaming addiction professionals.

Contact Us Now

Struggling to keep your gaming under control? Don't wait — talk to the Sbajee support team today. We're here to help.

Active 24/7
Fully Confidential
Free service

Common questions about responsible gaming

Here are answers to the questions users ask most frequently.

Yes. Once self-exclusion is activated, all account access will be suspended — including login, deposits, betting, and withdrawals. Your account will be reactivated automatically once the set period expires. You may also choose permanent exclusion if you prefer.

Deposit limit decreases take effect immediately. To increase your limit, you'll need to wait through a 24-hour cooling period. This rule is intentional — it's designed to prevent impulsive limit increases made in the heat of the moment.

Yes, your balance remains completely safe during a cooling-off or self-exclusion period. Once the period ends, you can withdraw as normal. No additional fees are charged during this time.

Not directly. However, if a family member believes you have a gambling problem, they can contact us at support@sbajee.im. Our team will review the situation and take the appropriate steps.

No. Using responsible gaming tools on Sbajee does not reduce your bonuses or benefits in any way. In fact, we actively encourage you to use them. Your wellbeing matters to us more than any bonus.

🛡️

Play Safe, Stay Happy

Join Sbajee with a commitment to responsible play. Use our safety tools and enjoy gaming as your ultimate entertainment.

18+ | Play Responsibly | Contact: support@sbajee.im

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